Shipping policy
Shipping policy
Thank you for shopping with Throttle Mad Design! We aim to provide a seamless and efficient shipping experience. Below are the details of our process:
Processing Time
Please allow 1-2 business days for processing your order.
During this time, we carefully prepare your items for shipment to ensure they arrive in excellent condition.
Please note that processing times can vary during peak seasons (e.g., holidays) or due to other unforeseen delays.
Shipping Time
Once processed, orders typically take 2-5 business days to arrive at your doorstep.
Shipping times may vary slightly based on your location and any unexpected carrier delays.
Shipping Carriers
We work with reliable shipping carriers to ensure your order reaches you as quickly as possible. Tracking information will be provided once your order ships.
Shipping Rates
Shipping costs will be calculated at checkout based on your location and order details.
Note: We offer FREE SHIPPING within the US on orders over $75.
Delays
While we strive to meet the timeframes mentioned above, please note that delays can occasionally occur due to factors beyond our control, such as inclement weather or carrier-related issues.
If you have any questions or concerns about your order, feel free to contact us at throttlemaddesign@gmail.com.
Lost or Delayed Packages
If your package has not arrived within the estimated delivery timeframe:
Check the tracking information provided.
Contact the shipping carrier for updates.
If you still require assistance, reach out to us at throttlemaddesign@gmail.com
and we’ll do our best to help.
Incorrect Addresses
Please double-check your shipping address at checkout.
We are not responsible for packages delivered to incorrect or incomplete addresses.
If you realize an error after placing your order, contact us within 4 hours to update the address.
Undeliverable Packages
Unfortunately, packages returned to us due to an incorrect address or failed delivery attempts will require additional shipping fees to be reshipped.
Contact Us
If you have any questions or concerns about your order or shipping, feel free to reach out at: support@throttlemad.com